Quick answer
If you run an agency that offers voice AI to clients, you likely need a private portal that lets you brand the experience while keeping your underlying technology hidden. Voxovo AI is engineered for exactly that scenario, giving agencies full control over the look and feel without exposing their speech stack.
A white‑label portal built on Voxovo AI starts with a simple dashboard sign‑in using Google OAuth or a Voxovo email account. The session token is a JWT, so the portal can authenticate without sharing any internal credentials or infrastructure details with end users.
Because Voxovo never owns numbers, you continue to use your existing Twilio, Telnyx, Plivo, or Vonage accounts. That means your agency can manage billing, number allocation, and carrier relationships while the platform handles the speech stack behind the scenes.
How Voxovo AI works on Voxovo
The platform offers three managed modes—Speed, Smart, and Ultra—each optimized for different latency and accuracy requirements. Agencies can toggle the mode in the portal settings, giving clients the option to choose a lighter or richer experience without touching code.
When a client calls into your portal, the Presence Buffer automatically plays short, pre‑cached filler audio so callers never hear dead air while the AI is thinking. This gives the impression of a fully live agent even under high load, a feature that most competitors lack at this scale.
Live Sheet and Live Calendar are built‑in first‑party data tools that allow agents to pull spreadsheets or book appointments mid‑call. Because they are part of the portal, agencies can customize the UI without exposing the underlying API keys or database schemas.
Agents can also launch outbound campaigns with advanced call‑management features such as Automatic Call Distribution (AMD) and warm transfer. All these capabilities are available through the same portal, keeping the stack abstracted from your clients.
Implementation checklist
For agencies that need full control, Voxovo offers a Custom mode where you select your own STT, LLM, TTS, voice, and language. The portal still presents a unified interface, so your clients never see the individual components or vendor names.
Competitive context: Vapi focuses heavily on developer APIs and offers a modular assistant platform but does not provide the same level of real‑time PSTN integration or Presence Buffer. Retell prioritizes low‑latency telephony but lacks the built‑in live data tools that Voxovo offers. Bland scales outbound dialing but offers limited agency tenancy and no native live calendar integration.