Documentation
Explore our docs and guides to get started with Voxovo.
What is Voxovo?
Voxovo is a platform for creating intelligent AI voice agents that handle customer interactions, support queries, and complex business workflows with human-like conversation quality — on real phone lines you already own.
Unlike a thin wrapper around a single LLM, Voxovo is built as a workflow phone platform: you design assistants (persona, knowledge, tools), optionally wrap them in Automations (trigger → agent → actions), publish with structural checks, and bind numbers from your Twilio, Telnyx, Plivo, Vonage, or SIP trunk. Carrier minutes stay on your bill; Voxovo owns the conversation stack, Presence Buffer, knowledge retrieval, Live Workspace, and ops surfaces.
Voxovo enables businesses to deploy sophisticated AI voice agents that can:
- Handle customer support calls 24/7 with Presence Buffer so callers never sit in silence
- Qualify leads, book appointments on Live Calendar, and log rows to Live Sheets
- Run Zapier-style Automations (trigger → agent → actions) with Publish Guard
- Integrate with CRM and messaging tools (HubSpot, Slack, and more)
- Improve over time by learning reusable FAQ answers from completed calls
- Provide multilingual support across inbound and outbound campaigns
Mental model
Assistants own voice, prompt, tools, and knowledge. Automations own when something starts (webhook, call, schedule) and what happens next. Do not duplicate assistant personality settings inside Automations — attach the assistant as a Voice Agent node instead.
You bring Twilio, Telnyx, Plivo, Vonage, or SIP. Voxovo supplies the voice stack, knowledge search, workflows, and ops tooling — carrier minutes stay on your carrier bill.
Quick Start
Get started with Voxovo in a few steps:
- 1
Sign up
Create an account at app.voxovo-ai.com (Google or email). Complete the short welcome questionnaire so your dashboard matches how you work.
- 2
Create an assistant
Assistants → New → Quick wizard. Pick industry, roles, inbound/outbound, voice, and optional Live tools.
- 3
Attach knowledge
Knowledge → Collections or Business Knowledge. Paste your website to auto-fill facts and FAQs.
- 4
Connect integrations (optional)
Integrations for HubSpot, Slack, SMS. Live Calendar and Live Sheets are built-in — no Google connect required for core booking/logging.
- 5
Test Live
Open Test Live, talk to the agent in-browser, check latency and Presence Buffer before telephony.
To go live
- Use your trial credits (or upgrade) under Credits
- Phone Numbers → connect Twilio / Telnyx / Plivo / Vonage / SIP and sync webhooks
- Assign the assistant (or a published automation) to the number
- Publish the agent / workflow and place a real inbound or campaign call
Key Features
Natural conversations
Cascaded or Ultra speech stacks with barge-in, Presence Buffer keep-alives, and grounded answers from your knowledge base — without narrating “looking that up.”
Automations
Visual Trigger → Voice Agent → Action flows with paths, tools, knowledge nodes, and Publish Guard structural checks before go-live.
Live Workspace
Built-in Live Sheets and Live Calendar so booking and lead capture work without forcing external Google OAuth for day-one workflows.
BYO telephony
Bring your own numbers and carriers. Telephony Packs guide regional SIP/DID recipes. Campaigns add AMD, quiet hours, and retries for outbound.