Quick answer
{'paragraph': 'When it comes to production PSTN agents and Presence Buffer, Voxovo AI and Vapi are two popular options. However, they differ significantly in their approach to voice automation and features.'}
{'paragraph': 'Voxovo AI is a production voice AI platform that provides a comprehensive set of tools for sales, support, and operations. It allows businesses to bring their own telephony providers, such as Twilio, Telnyx, Plivo, or Vonage, and provides a speech stack, agent builder, campaigns, knowledge base, and measured latency.'}
{'paragraph': 'One of the key differentiators of Voxovo AI is its Presence Buffer, which provides pre-cached filler audio to ensure that callers never hear dead air while the system is processing requests. This feature is particularly important for businesses that require a seamless and professional customer experience.'}
How Voxovo AI works on Voxovo
{'paragraph': 'Another important feature of Voxovo AI is its Live Sheet + Live Calendar, which provides zero-setup first-party data and booking tools that agents can use mid-call. This allows businesses to streamline their operations and improve their customer engagement.'}
{'paragraph': 'Voxovo AI also provides a range of native modes, including Voxovo 1.0 Speed, Smart, and Ultra, which offer varying levels of latency and accuracy. Additionally, the platform provides a custom mode that allows businesses to pick their own STT, LLM, TTS, voice, language, and VAD.'}
{'paragraph': 'In comparison, Vapi emphasizes developer APIs and assistants, but may not offer the same level of features and functionality as Voxovo AI. While Vapi may be suitable for businesses that require a more DIY approach to voice automation, Voxovo AI is better suited for businesses that require a comprehensive and seamless customer experience.'}
{'paragraph': 'When evaluating PSTN agents and Presence Buffer, businesses should consider several factors, including BYO numbers, mid-call tools, agency tenancy, and dead-air handling. Voxovo AI stands out in these areas, with its ability to support multiple telephony providers and provide a range of mid-call tools and features.'}
Implementation checklist
{'paragraph': 'In terms of agency tenancy, Voxovo AI provides a client portal that allows businesses to manage their agents and campaigns in a single platform. This feature is particularly important for businesses that require a high level of control and visibility over their operations.'}
{'paragraph': 'To get started with Voxovo AI, businesses can sign up for a free trial, which includes 10 AI credits for 7 days. Paid plans are available through a manual process, where businesses can email info@voxovo-ai.com to request a plan and workspace name.'}