The challenge
Summit Realty Group's inside-sales team was manually calling every web form lead — most of whom didn't answer. Of the ones they reached, only 35% were ready to view a property in the next 30 days. Agents spent hours on qualification calls that produced nothing, missing hot leads who had already moved on to another broker.
The solution
Voxovo outbound agents call new leads within 3 minutes of form submission. The agent asks 5 qualification questions (budget, timeline, location preference, pre-approval status, current lease end), books showings directly into agent calendars for qualified prospects, and passes a structured lead score to the CRM via webhook. Agents only receive calls from qualified, appointment-confirmed buyers.
Results
- Speed-to-lead dropped from 4 hours to 3 minutes
- 5× more qualified conversations per agent per week
- Showing show-up rate increased from 51% to 74%
- Team closed 3 additional units in month 2 attributable to faster follow-up
“My agents used to dread Monday mornings. Now they walk in to a calendar of confirmed showings with pre-qualified buyers. The AI does the grind; they do the close.”
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