Case study
Agencies that resell voice minutes
Product alone rarely wins RFQs. Agencies win when they can brand a portal, isolate clients, and show usage reports their customers will pay for.
What “production” looked like
- BYO Twilio / Telnyx numbers — clients keep their DIDs
- White-label portal: brand name, logo, accent color
- Client workspaces isolated with portal API keys
- Usage minutes + credits reported per client for resale invoices
- Power Agents for real estate, clinics, and GHL intake to close faster
Minutes that matter
Bake-offs are won on first 3 turns and Presence Buffer quality — not marketing slides. Run Test Live, export latency scorecards, and attach failure reasons from Ops when carriers drop.
Distribution checklist
- Comparison page: Voxovo vs Vapi
- Public latency: benchmarks
- Docs: quickstart
- Founder demos on real PSTN — not only browser mic