Staffing agency screens 4× more candidates per recruiter without quality loss

The challenge

TalentBridge Staffing's recruiters spent 40–50% of their day on first-screen calls — verifying availability, salary expectations, notice period, and basic skill fit for open roles. Many candidates never answered on the first call, requiring multiple follow-up attempts. Recruiters wanted to focus on relationship-building and client management but were stuck in screening queues.

The solution

Voxovo outbound agents run first-screens against every new candidate registration. The agent confirms role interest, availability start date, salary band, work-authorization status, and one role-specific qualifying question. Interested, qualified candidates are transferred directly to a recruiter or scheduled for a video interview. A structured candidate summary with screen recording is attached to the ATS record.

Results

• First-screen calls per recruiter per day: 8 → 32
• Candidate reach rate improved from 41% (manual) to 68% (AI retry logic)
• Recruiter time on strategic activity (client, BD) increased 35%
• Time-to-shortlist reduced from 5 days to 1.8 days on average